Corporate Sales is for businesses that want to place bulk orders at Ann Taylor to dress their employees and teams so they look and feel their best. We break down the Ann Taylor Mastercard’s features below. Merchandise purchased in store may be returned only in store. Click here to learn more. Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped internationally. About. If you've ordered more items, they may be available at different times and you'll receive an email once each item is ready to be picked up. The first can only be used at Ann Taylor or its affiliated LOFT stores. The Find in Store link will be displayed on each product detail page that, when clicked, will pre-populate your original product. To learn more about the fabrics we use, their special features and benefits, as well as how to care for them, select this option from any product detail page. You can call Loft at (614) 534-2756 phone number, write an email, fill out a contact form on their website www.loft.com, or write a letter to Loft, 4079 Executive Parkway, 3rd floor, Westerville, Ohio, 43081-3859, United States. Some items are not ShopRunner eligible due to reasons such as the product's shape, size or weight or hazmat restrictions. The co-branded Mastercard can be used at both stores, along with anywhere Mastercard is accepted. Duplicate offers will not be accepted. 15% off applies to qualifying purchases immediately upon account opening at LOFT and LOFT.com. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Not signed in? Your order may need to be of a certain dollar amount to qualify; shipping and taxes are not applicable towards the qualifying amount. Save items placed in your Shopping Bag for as long as they're still available at ANNTAYLOR.COM. 1-800-342-5266, International Clients Where can I pay my At Home Insider Perks Credit Card bill? You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order during the Borderfree global checkout process. Merchandise without an original receipt with a selling price on the date of the return that is deemed "Final Sale" may not be returned or exchanged. You must activate your new credit card before you can begin using it. We're experiencing technical difficulties. Purchases made at a later time will not qualify for the 15% discount. You can also check your order status from the site - click on Order Status on the top right side of the page. Gift Cards can be redeemed at ANNTAYLOR.COM, LOFT.com, and at any Ann Taylor, LOFT Ann Taylor Factory or LOFT Outlet store. That is, original creditors, such as credit card companies and banks are not bound by the FDCPA. As a result, there will be shipping delays.Standard orders are processed once credit card authorization and verification have been obtained. Grab a measuring tape and follow our detailed measuring instructions to ensure that you get the best fit possible. Is your email address entered exactly the same as when your order was placed? To redeem an Online E-Gift Certificate on ANNTAYLOR.COM, you will need the E-Gift Certificate number from the "gift" e-mail you received. As soon as the store selected prepares your pick up, we'll send you an "in-store pickup is ready" email. Please note that the number required in your password may not be the first or last character. During the Payment process of Checkout, you will be prompted to enter this number in the "E-Gift Certificate #" field, then click "Apply". You can call Ann Taylor at (614) 534-2755 phone number, write an email, fill out a contact form on their website www.anntaylor.com, or write a letter to Ann Inc, 4079 Executive Parkway 3rd Floor, Westerville, Ohio, 43081-3859, United States. "Reduced price merchandise with "Final Sale" in the description or a .77 or .88 price ending prior to any discount may not be returned or exchanged. To read more about the ANNTAYLOR.COM Address Book, click here. If you would like to use more than one E-Gift Certificate, simply repeat this process and be sure to click "Submit Online E-Gift Certificate" for each certificate you wish to use. When you arrive at the store, just ask an associate for assistance with your in-store pick up. Upon dropping off your return at the shipping carrier selected, present a screenshot of the label and they will print it for you. |. Your e-mail address so that we are able to recognize you each time you sign-in to either ANNTAYLOR.COM. Your credit card will be billed by Borderfree at the time your order leaves the U.S. Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports. When I tried to use this card in store it did not work and sales person at the register told me to call customer service - phone number on the back of the card. Final sale merchandise (merchandise with a .77 or .88 cent price ending) may not be returned or exchanged. When you have confirmed that all of the information on this page is correct, click on the "Purchase" button next to your order total. In addition, we'll help you make your return to our Online Store or to an Ann Taylor Store nearest you. To redeem a code-based promotion, perform the following steps: Price adjustments are not eligible on special promotions, including %'s off (e.g., 25%, 40%, and 50% etc.) Please do not use any spaces. If the item is available at ANNTAYLOR.com, you may place an order yourself or call 1 800 DIAL ANN (342-5266). The ALL Rewards credit cards can be used at any of our Ann Taylor, LOFT, Ann Taylor Factory or LOFT Outlet websites or store locations. Our Gift Cards are sent to the recipient in beautiful gift packaging, free of charge. Q: I asked for an eReceipt but did not receive one. Application and approval must occur same day to receive the offer. and $'s off. This page timed out or cannot be found. If using our prepaid return label, $7.95 will be deducted from your return credit amount. This information is entered during the Checkout process and the appropriate amount will be applied to your order. Occasionally there are delays in tracking updates this time of year, however the carrier details will be updated once your package arrives at your local post office. Q: Are eReceipts offered in all Ann Taylor stores? Finding Help to Pay your Ann Taylor Bill If you are behind on your bill payment [+] , you will need to contact the customer service department at 1-888-292-5707. Offer is exclusive to ALL Rewards, Ann Taylor or LOVELOFT credit card holders enrolled in the ALL Rewards program. Taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards account are excluded. Merchandise purchased online may be returned either online or in store. Application and approval must occur same day to receive the offer. Our shipping and handling options include Standard Shipping, 3-Day Business Shipping and Next Day Business Shipping. If you are entering a new address which you have never shipped to before, you will also have the option of saving the name and address in your Address Book, so you won't have to re-enter this information in the future. Yes! Mon - Fri: E-Gift Cards may be redeemed at ANNTAYLOR.COM, LOFT.com and at any Ann Taylor, LOFT, Ann Taylor Factory or LOFT Outlet store. You will receive e-mail updates from ANNTAYLOR.COM. You can track the progress of your international package(s) here. You can bring in a printed copy of your eReceipt, or pull it up on your smartphone or tablet. To take advantage of this convenient feature and many others, click here to register or go directly to the "Sign In" page from the navigation bar. All purchases made on June 1, 2014 or after will be subject to our new 30-day return policy. Eligible items will ship free via UPS or USPS Priority to ensure delivery in two business days. Application and approval must occur same day to receive the offer. Merchandise without an original receipt, with a selling price on the date of the return that is deemed Final Sale, may not be returned or exchanged. Checking the Balance of your Gift Card If you choose another shipping option, additional charges will apply. To use your Gift Card online, you will need the 19-digit card number, and the 4-digit pin number that is under the scratch-off section on the back of the Gift Card. Select a carrier (USPS, UPS, FedEx, etc.). Borderfree will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order. Please note, we cannot accept online purchase returns at LOFT, LOFT Outlet or Ann Taylor Factory store locations. Taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards, LOVELOFT or Ann Taylor Credit Card account are excluded. Yes. What can I do? ShopRunner is a convenient shopping option available on our site that offers its members free 2-day shipping and free return shipping on select items. Returns accompanied by an original receipt, made more than 30-days after the purchase, will be credited for the item's current selling price either in the form of a merchandise credit* or as a merchandise exchange. Per our return practice, returns can be made without an original receipt for the item's current selling price in the form of a merchandise credit. We offer tiered pricing, and any discount will be applied based on volume. Simply enter the information in Step 3 of our Checkout process. Q: Can I send a gift receipt as an eReceipt? Ann Taylor Online E-Gift Certificates may be redeemed at ANNTAYLOR.COM and LOFT.com. After you receive the lookbook, a Corporate Sales representative will work with you to select the perfect assortment for your team. The District of Columbia Fair Debt Collection Practices Act protects District of Columbia residents from original creditors such as mortgage companies, credit card companies, auto loans, medical bills, and utility bills. Taxes are charged according to the shipping address(es) of your order. Returns accompanied by an original receipt, made more than 30-days after the purchase, will be credited for the item's current selling price either in the form of a merchandise credit* or as a merchandise exchange (in store only). Has your entire order been delivered? Click here for information on international shipping. District of Columbia consumers can get $100.00 in … All prices will automatically be converted into your chosen currency. Once you have received notice that your package has shipped, rest assured that your package is in transit. Please wait until you receive the email before picking up your order - you will have to show the email to the store selected, along with a valid driver's license or government-issued ID. Finding Help to Pay your Ann Taylor Bill If you are behind on your bill payment [+] , you will need to contact the customer service department at 1-888-292-5707. Effective June 1, 2014 Ann Taylor will be revising the Return Policy. Orders of $74.99 or less will be shipped at a flat rate of $8.95 for Shipping and Handling Charges, Standard Shipping for Orders $75 and Over, To be eligible for standard free shipping, the order value must be $75, Qualifying amount must be met AFTER any promotion or discount is applied, Gift cards, packaging, taxes and prior purchases do not qualify toward the minimum purchase requirement, You choose another shipping option (3-Day Business or Next Day Business Shipping), You are shipping to: Alaska, Hawaii or Puerto Rico addresses, Flat Rate $14.95 for Third Day Shipping and Handling Charges, Orders placed AFTER 3 P.M. EST Monday-Friday and on weekends will be processed on the following business day (business day refers to Monday-Friday, excluding Holidays), Flat Rate $24.95 for Next Business Day Shipping and Handling Charges, Orders placed by 3 P.M. EST Monday-Friday, will be delivered next business day, Orders placed AFTER 3 P.M. EST Monday-Friday and on weekends, will arrive on the second business day (business day refers to Monday-Friday, excluding Holidays), Not available for Alaska, Hawaii, Puerto Rico, P.O. To complete the return process, you will need to visit the exact site where your order was placed. The final total that will be charged to your credit card will appear on the bottom of the page. Taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards, LOVELOFT or Ann Taylor Credit Card account are excluded. This total will include all shipping costs from our warehouse(s) in the U.S. to your selected international destination, as well as any applicable duties and taxes imposed by customs and revenue authorities in the destination country. When you are ready to checkout, your shopping bag will be split to show items for in-store pickup and items that will be shipped. Once you confirm your preferences, you will be able to see products priced in your selected currency. If you need assistance activating your card, please call Customer Care at 1-888-292-5707 (TDD/TTY: 1-800-695-1788). When you proceed to checkout, your secure transaction will be completed with Borderfree. As soon as it's ready for pick up, we'll send you an "in-store pickup is ready" email. If, for some reason, there are any items that cannot be exported from the U.S. or imported into your destination country selection, Borderfree will notify you during the checkout process. MasterCard, including the Ann Taylor or LOFT MasterCard Free shipping WE ACCEPT THE FOLLOWING PAYMENT METHODS: As states continue to open up retail business, curbside pickup may become available in your local store. Contact CorporateSales@AnnTaylor.com to receive an Ann Taylor Corporate Sales lookbook. Have quick access to the status of open orders and history of previous orders. Our website will instantly recognize that you are an international client. Loft / Ann Taylor — "loft' merchandise credit I have a merchandise store credit card #[protected] [protected] 4 in amount of $31.10. After receiving your "in-store pickup is ready" email, you'll have four days to pick up your items. Any shipment to a PO Box, APO/FPO/DPO or international address is excluded from the ShopRunner program. Contact Loft customer service. Click here to begin the return process and generate your prepaid label. Standard Shipping is not available for Alaska, Hawaii and Puerto Rico addresses. All payments must be made in full at time of shipment. When clicking on the E-Gift Card "Buy Now" button, you will be redirected to the Cashstar site to complete your purchase. Yes! U.S. Toll FREE 1-800-342-5266 Click To Text. You will need to refer to the back of your card for the 19-digit card number, and the 4-digit pin number that you scratched off. If the eReceipt is there, add us to your address book to ensure they always arrive to your inbox. Taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards account are excluded. Anytime you see the ShopRunner logo on a product page or on our shopping bag, you can click on it and sign in. We're experiencing technical difficulties. If so, please allow 24 hours after your entire order was delivered before starting the return process. The final step of Checkout is to confirm that we have all of the correct information for your order including: the billing and shipping information, your total order amount, shipping costs, taxes, promotional discounts, and/or gift charges and credits. If you prefer not to wear a face covering, we ask that you shop us online at AnnTaylor.com or take advantage of our contactless curbside pickup service. Purchasing Online E-Gift Certificates To save you time, we have our Ann Taylor Quick Exchange Service. One price adjustment on full-priced merchandise may be made within 7 days from the original date of purchase. Please note that we are unable to accept any form of payment with a non-U.S. billing address (outside of the 50 states and Puerto Rico). Purchases made at a later time will not qualify for the 15% discount. You will be directed to the Gift Card/E-Gift Card landing page where you can check the balance. After four days, that part of your order will be canceled and you will not be charged. The entire transaction amount after discount must be placed on the ALL Rewards Credit Card. Sat - Sun: 9AM to 9PM EST Chat With Us; Text Us. 8AM to 11PM EST, Sat - Sun: Purchases made at a later time will not qualify for the 15% discount. Once this email is received, please visit the store within the next four days to pick up your item(s) - you will have to show the email to the store selected, along with a valid driver's license or government-issued ID. If you are purchasing other items in addition to your Gift Card(s), the value of the Gift Card(s) will be subtracted from the item subtotal before calculating tax and base shipping rates. Valid email address, mailing address and phone number are required to set up a Program Account in stores. No adjustments to prior purchases, and cannot be applied to returned merchandise. Please note, we cannot accept online purchase returns at Ann Taylor, LOFT Outlet or Ann Taylor Factory store locations. A: If there is a system issue, the eReceipt will be sent as soon as it is resolved. Are you visiting the site where you submitted your order? Phone. Offers are not valid on purchases of gift cards. Taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards account are excluded. Purchases made at a later time will not qualify for the 15% discount. You will see a place to add their information during the checkout process.